Shipping policy
Shipping Policy
Adorn India – Shipping & Delivery Policy Adorn India delivers furniture to serviceable locations across India. Delivery timelines depend on the product, PIN code, stock availability and logistics method. Serviceability Customers should check their delivery PIN code on the product page wherever the serviceability checker is available. Some remote areas may have limited serviceability or additional freight requirements. Dispatch and Delivery The estimated dispatch or delivery timeline shown on the website is an estimate and may vary depending upon product availability, destination PIN code, bulky-product handling requirements, weather conditions, public holidays, transport disruptions and circumstances outside Adorn India's reasonable control. Where possible, customers will receive order and shipping updates through SMS, WhatsApp, email or telephone. Delivery Charges: Any applicable delivery charge will be communicated before order confirmation wherever possible. Certain remote areas, special delivery requirements or re-delivery requests may attract additional charges. Bulky Furniture Delivery Before placing an order, customers should ensure that the product can pass through doors, staircases, corridors, building entrances, lifts and other access points. Please compare these measurements with the dimensions provided on the product page. Where a sofa cannot be carried to the required floor/location because of insufficient access, additional handling, re-delivery or return logistics charges may apply. Installation: Where installation or assembly is specifically included with the product, this will be communicated on the product page or at the time of order. Certain products may require only simple installation, such as fixing sofa legs. Customer Availability The customer or an authorised representative should be available at the delivery address during the scheduled delivery. If delivery cannot be completed due to customer unavailability or access restrictions, re-delivery charges may apply. Inspecting the Product Customers are encouraged to inspect the packaging and product at the time of delivery. Any visible damage should be reported to Adorn India within 72 hours with supporting photographs/video.